ACL Mandatory Dynamic Field hide

[Dethas]

Hello,
i'm trying to create a process where i can specify a few things.
It goes like this:
List one:
Option 1
Option 2
Option 3

List two(show only when list one is on option 3):
Apple
Orange

I got it work with ACL(list two has no options when Options 3 is not selected) but i also want List Two to be mandatory and when i select Option 1, there are no items in list two so i can't go further with process creation because List Two is mandatory.
Is there a way to achieve it? Is there a way to hide List Two when Option 1 or Option 2 is selected?

[wurzel]

Hi,

you can not hide dynamic fields without coding or an addon.

I am using https://www.otrs.com/otrs-business-solu ... ic-fields/

Works fine, uses ACL and is easy to use. Also hiding mandatory fields is possible.


Florian

[root]

You can also use Znuny4OTRS-AutoSelect. If your ACL reduce the possible values to a single one it will automatically select the last one and optional hide the field. And it's free.

[Dethas]

I did a workaround thanks for your help, i will keep in mind that this kind of addons are there for free.