Hi
We have upgraded our OTRS to the newest version, now when we add a note or reply a ticket we also need to type in subject.
before we upgraded the subject where autofilled.
It is possible to change that, so subject is autofilled?
Kind regards
OTRS 5 - subject missing when add note or rempy ticket
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reneeb
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Re: OTRS 5 - subject missing when add note or rempy ticket
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Re: OTRS 5 - subject missing when add note or rempy ticket
This is already mentioned in the manual: https://otrs.github.io/doc/manual/admin ... d-1.4.7.24peo wrote:Hi
We have upgraded our OTRS to the newest version, now when we add a note or reply a ticket we also need to type in subject.
before we upgraded the subject where autofilled.
It is possible to change that, so subject is autofilled?
Kind regards
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?