OTRS 5 - email notification only to owner of ticket not to group

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peo
Znuny newbie
Posts: 24
Joined: 04 Feb 2015, 14:46
Znuny Version: 3.3.9
Real Name: Per Olsen
Company: Capana

OTRS 5 - email notification only to owner of ticket not to group

Post by peo »

Hi

To day when there is an update in a ticket all the members of the queue gets an email.
It is not possible to set that only the owner of the ticket recive the email notification?

Kind regards
peo
Znuny newbie
Posts: 24
Joined: 04 Feb 2015, 14:46
Znuny Version: 3.3.9
Real Name: Per Olsen
Company: Capana

Re: OTRS 5 - email notification only to owner of ticket not to group

Post by peo »

Hi

Well there where a simple solution.. create a new notification and only to owner of ticket... so simple :)
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