Hi
To day when there is an update in a ticket all the members of the queue gets an email.
It is not possible to set that only the owner of the ticket recive the email notification?
Kind regards
OTRS 5 - email notification only to owner of ticket not to group
Moderator: crythias
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Re: OTRS 5 - email notification only to owner of ticket not to group
Hi
Well there where a simple solution.. create a new notification and only to owner of ticket... so simple
Well there where a simple solution.. create a new notification and only to owner of ticket... so simple
