Hello, after a reboot for maintenance, i cannot access my OTRS anymore. When i try to browse the webpage, i just got a white index page as you can see in attachment.
Is there anything i can do?
Thanks You very much
After a reboot i cannot access OTRS anymore
Moderator: crythias
After a reboot i cannot access OTRS anymore
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reneeb
- Znuny guru
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- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
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Re: After a reboot i cannot access OTRS anymore
How does your apache config looks like?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: After a reboot i cannot access OTRS anymore
it seems to be the dafault one 
Re: After a reboot i cannot access OTRS anymore
did you try full URL?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
reneeb
- Znuny guru
- Posts: 5018
- Joined: 13 Mar 2011, 09:54
- Znuny Version: 6.0.x
- Real Name: Renée Bäcker
- Company: Perl-Services.de
- Contact:
Re: After a reboot i cannot access OTRS anymore
Is the otrs config for apache enabled?
Perl / Znuny development: http://perl-services.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Re: After a reboot i cannot access OTRS anymore
tbh i cannot find any file inside var/opt/kernel/ no config.pm, nothing at all
Re: After a reboot i cannot access OTRS anymore
did you check your filesystem? might be a crash of the filesystem. You should restore the backup
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com