nach der Anbindung unseres LDAP für des Customer Frontend haben wir folgende Situation:
- - Anmeldung möglich
- Suche einzelner Kunden in der Verwaltungmöglich möglich
- Keine Wildcard Suche -> [Debug][Kernel::System::CustomerUser::LDAP::CustomerSearch][411] LDAP size limit exceeded (Sizelimit exceeded).
Dementsprechend ist die generelle Kundenverwaltung durchaus unkonfortabel.
Code: Select all
######################
# LDAP Customer Auth #
######################
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
$Self->{'Customer::AuthModule::LDAP::Host'} = 'xxx';
$Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=xxx,dc=local';
$Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'cn=OTRS_Customer,ou=Gruppen,ou=xxx,dc=xxx,dc=local';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';
$Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'CN=otrsldap,OU=OrgaBenutzer,OU=xxx,OU=xxx,DC=xxx,DC=local';
$Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'xxx';
$Self->{'Customer::AuthModule::LDAP::Params'} = {
port => 3268,
timeout => 120,
async => 0,
version => 3,
};
Code: Select all
####################
# LDAP Customer DB #
####################
$Self->{CustomerUser} = {
Name => 'LDAP Data Source',
Module => 'Kernel::System::CustomerUser::LDAP',
Params => {
Host => 'xxx',
BaseDN => 'dc=xxx,dc=local',
SSCOPE => 'sub',
UserDN => 'CN=otrsldap,OU=OrgaBenutzer,OU=xxx,OU=xxx,DC=xxx,DC=local',
UserPw => 'xxx',
AlwaysFilter => '',
SourceCharset => 'iso-8859-1',
Params => {
port => 3268,
timeout => 120,
async => 0,
version => 3,
},
},
CustomerKey => 'sAMAccountName',
CustomerID => 'mail',
CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['mail'],
CustomerUserNameFields => ['givenname', 'sn'],
CustomerUserExcludePrimaryCustomerID => 0,
AdminSetPreferences => 0,
Map => [
[ 'UserTitle', 'Title', 'title', 1, 0, 'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'mail', 1, 1, 'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var', '', 0 ],
[ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var', '', 0 ],
[ 'UserAddress', 'Address', 'postaladdress', 1, 0, 'var', '', 0 ],
[ 'UserComment', 'Comment', 'description', 1, 0, 'var', '', 0 ],
],
};
Vielen Dank