OTRS Ticket locking

Moderator: crythias

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wiegandr
Znuny newbie
Posts: 32
Joined: 23 Jun 2016, 08:55
Znuny Version: OTRS5
Real Name: Ralf Wiegand
Company: TML Technologies

OTRS Ticket locking

Post by wiegandr »

Hello group, How do I control the behavier of ticket locking?
Thank You
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wurzel
Znuny guru
Posts: 3279
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: OTRS Ticket locking

Post by wurzel »

Hi,

use the left mouse button to klick on lock or unlock or assign ownership.

regards,
Florian
OTRS 2026 (Prod, Managed)
OTRS 2026 auf Debian 13 (Test)
Znuny 7.x latest version testing auf Debian 13

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
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