Hi
My production environment stopped to send notification email when a new ticket is created. Emails arrive from test environment instead. Notification rules are the same....really don't know what happened....
Agent notifications don't work
Moderator: crythias
Re: Agent notifications don't work
Hi,
did you clone your production?
Is it possible, that your test environment get the mail now?

Flo
did you clone your production?
Is it possible, that your test environment get the mail now?

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
Re: Agent notifications don't work
...but the problem is in sending mail...I have to investigate further