Hello, 
is there a simple way to stop OTRS vom fetching mail during a regular period of time? 
I would like to stop it because each night when our Exchange-Servers restart to apply updates I get error messages for about ten minutes. 
Best 
Christian
			
			
									
						
										
						Pause Email
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				zzz
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Re: Pause Email
Hello Christian,
not as far as I know but you could create a second cronjob which stops/starts the OTRS daemon at certain times.
Best regards
Emin
			
			
									
						
							not as far as I know but you could create a second cronjob which stops/starts the OTRS daemon at certain times.
Best regards
Emin
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				reneeb
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Re: Pause Email
Then don't forget to change the watchdog cronjob that regularly checks if the daemon runs...
			
			
									
						
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Re: Pause Email
Couldn't you change the "Daemon::SchedulerCronTaskManager::Task###MailAccountFetch" (or the appropriate fetch for your case like fetchmail, etc) cron type configuration to exclude the times/days your server is undergoing maintenance?
			
			
									
						
										
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				cgr
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Re: Pause Email
Thats a great idea will try that-. Thank you !
			
			
									
						
										
						Re: Pause Email
Can this setting be set via command line as it was possible in previous versions ?
			
			
									
						
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				reneeb
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Re: Pause Email
no
			
			
									
						
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				root
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Re: Pause Email
Hi,
Receiving the error messages should be switched when to change your setup from pulling to pushing e-mails (hint: .procmailrc)
- Roy
			
			
									
						
							Receiving the error messages should be switched when to change your setup from pulling to pushing e-mails (hint: .procmailrc)
- Roy
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						Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?