Setting being overridden in Kernel/Config.pm

[ingmar]

Hello,
I tried to update a setting, but the deployment failed with a database error at the time. The setting is now stuck on "overridden in Kernel/Config.pm". I tried to remove the lines corresponding to this setting from the file, but to no effect.
Is there perhaps an additional step I need to take?

[reneeb]

Did you run "bin/otrs.Console.pl Maint::Config::Rebuild"?

[ingmar]

Did you run "bin/otrs.Console.pl Maint::Config::Rebuild"?

I tried that now, first it said there was an error about parsing XML. Once I fixed that, running the command you mentioned provides the following output:

Code: Select all

Rebuilding the system configuration...
Done.

However the setting still says it is overridden.

[zzz]

Hello ingmar,

you can also try: Maint::Config::Rebuild --cleanup

Best regards
Emin

[ingmar]

Hello ingmar,

you can also try: Maint::Config::Rebuild --cleanup

Best regards
Emin

This removed the settings from the UI entirely (most likely due to the fact I had deleted them from the file), however I was able to restore them to the file by hand.
Thank you, Emin, this solved my problem!