For some reason the official documentation for OTRS 6 hasn't been updated to reflect what the aforementioned post says is needed.
The error message I get is:
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-0 Perl: 5.16.3 OS: linux Time: Tue Feb 13 14:19:37 2018
Message: Old ConfigItem AgentLogoCustom###100-illinois detected in illinoisSkin.xml!
Traceback (942):
Module: Kernel::System::SysConfig::XML::SettingListParse Line: 147
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2543
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 51
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
ERROR: OTRS-otrs.Console.pl-Maint::Config::Rebuild-0 Perl: 5.16.3 OS: linux Time: Tue Feb 13 14:19:37 2018
Message: Old ConfigItem Loader::Agent::Skin###100-illinois detected in illinoisSkin.xml!
Traceback (942):
Module: Kernel::System::SysConfig::XML::SettingListParse Line: 147
Module: Kernel::System::SysConfig::ConfigurationXML2DB Line: 2543
Module: Kernel::System::Console::Command::Maint::Config::Rebuild::Run Line: 51
Module: (eval) Line: 460
Module: Kernel::System::Console::BaseCommand::Execute Line: 454
Module: Kernel::System::Console::InterfaceConsole::Run Line: 80
Module: /opt/otrs/bin/otrs.Console.pl Line: 38
My XML file for /opt/otrs/Kernel/Config/Files/illinoisSkin.xml:
Code: Select all
<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="1.0" init="Changes">
<ConfigItem Name="AgentLogoCustom###100-illinois" Required="0" Valid="0">
<Description Translatable="1">The logo shown in the header of the agent interface for the skin "Illinois".\
</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Agent</SubGroup>
<Setting>
<Hash>
<Item Key="URL">skins/Agent/beckman_custom/img/logo_bg_UI.png</Item>
<Item Key="StyleTop">14px</Item>
<Item Key="StyleRight">38px</Item>
<Item Key="StyleHeight">85px</Item>
<Item Key="StyleWidth">270px</Item>
</Hash>
</Setting>
</ConfigItem>
<ConfigItem Name="Loader::Agent::Skin###100-illinois" Required="0" Valid="1">
<Description Translatable="1">Custom skin for Illinois.</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Base::Loader</SubGroup>
<Setting>
<Hash>
<Item Key="InternalName">illinois</Item>
<Item Key="VisibleName" Translatable="1">Illinois</Item>
<Item Key="Description" Translatable="1">Custom skin for Illinois.</Item>
<Item Key="HomePage">foo.bar.com</Item>
</Hash>
</Setting>
</ConfigItem>
</otrs_config>
Code: Select all
<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="2.0" init="Changes">
<ConfigItem Name="AgentLogoCustom###100-illinois" Required="0" Valid="1">
<Description Translatable="1">The logo shown in the header of the agent interface for the skin "Illinois".\
</Description>
<Group>Framework</Group>
<SubGroup>Frontend::Agent</SubGroup>
<Setting>
<Hash>
<Item Key="URL">skins/Agent/beckman_custom/img/logo_bg_UI.png</Item>
<Item Key="StyleTop">14px</Item>
<Item Key="StyleRight">38px</Item>
<Item Key="StyleHeight">85px</Item>85px</Item>
<Item Key="StyleWidth">270px</Item>70px</Item>
</Hash>
</Setting>etting>
</ConfigItem>
<ConfigItem Name="Loader::Agent::Skin###100-illinois" Required="0" Valid="1">
<Description Translatable="1">Custom skin for Illinois.</Description>
<Group>Framework</Group>/Group>
<SubGroup>Frontend::Base::Loader</SubGroup>
<Setting>
<Hash> <Hash>
<Item Key="InternalName">illinois</Item>
<Item Key="VisibleName" Translatable="1">Illinois</Item>
<Item Key="Description" Translatable="1">Custom skin for Illinois.</Item>
<Item Key="HomePage">foo.bar.com</Item>
</Hash>
</Setting>
</ConfigItem>
</otrs_config>