[OTRS6] AgentTicketQueue - missing Queues

[klsoft]

Hello.

I've upgraded OTRS from 5 to 6 and in AgentTicketQueue I've had all queues for Agent with RW right. Now I see nothing.

Could someone help me to find which parameter is in OTRS6 to restore them?

It is currently:


Was:


Any help would be very appreciated.

[Volverine87]

Hi,

Get your Daemon to start first,

I had similar issue when I patched from version 5.0.20 to 5.0.26, queue was there but I couldn't seen,
I logged in as root, and then logged back in with my admin account, and worked, but no one give and answer why that happen.
Worth trying.

[klsoft]

Yeah, Tried That. Nothing.

I have access to all my Queues, and can do everything correctly.

I just cannot see them in this View. I should be able to see them, even blinking if that will be set.
But here ... absolutely nothing.

Searching all the settings but ... nothing.

[klsoft]

Maybe this is unconnected, but in AdminLog i Can see:

OTRS-CGI-10 Need GroupName!

[klsoft]

Well.

It looks like:
Maint::Ticket::FulltextIndex --rebuild

Helped. now I see everything ok.