how to use StdSubject addon?

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Thomymaster
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how to use StdSubject addon?

Post by Thomymaster »

Hi

I need to modify my email templates to use a specific subject for eacdh template.

I was pointed to this addon

"You can use StdSubject from OPAR: http://opar.perl-services.de/dist/StdSubject"

Now my question is if i can use this for that purpose and if so (already installed) how to modify the subject for each template (one subject for the template type "email" is not enought).

Thanks in advance :)

Cheers
Thomy
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reneeb
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Re: how to use StdSubject addon?

Post by reneeb »

That's (currently) not possible with that addon...
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Free Znuny add ons from the community: http://opar.perl-services.de
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Thomymaster
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Re: how to use StdSubject addon?

Post by Thomymaster »

Hi

Ok is there any solution how i can achieve the above written? :)
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reneeb
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Re: how to use StdSubject addon?

Post by reneeb »

Not a free one that I'm aware of...
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Thomymaster
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Posts: 76
Joined: 26 Sep 2016, 10:50
Znuny Version: 5.0.12
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Re: how to use StdSubject addon?

Post by Thomymaster »

Hi

I managed to configure the addon using SysConfig (search for "StdSubject").

However, i also want to be able to modify the default subject when "reply" to a ticket.
I tried, but this doesn't work, see attached screenshot.

What am i doing wrong?


Best,
Thomas
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reneeb
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Re: how to use StdSubject addon?

Post by reneeb »

AgentTicketCompose is the key...
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Thomymaster
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Re: how to use StdSubject addon?

Post by Thomymaster »

Thanks a lot.

You are awesome! :)
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Thomymaster
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Re: how to use StdSubject addon?

Post by Thomymaster »

Another question, do you think it is possible to use OTRS dynamic fields as part of the content string? :)
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