Post
by wurzel »
Hi,
usually it is based on group permission. The default group is "users" you must have rw permissions.
But it also depends on your datasource, you must have write permissions.
And it also can be configured in Config.pm
you see, many options.
Florian
OTRS 2026 (Prod, Managed)
OTRS 2026 auf Debian 13 (Test)
Znuny 7.x latest version testing auf Debian 13
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