Show dynamic field when empty

[flippertom]

Hello,

We are using OTRS 5.
Is it possible to display a customized dynamic field on the ticket zoom page even when it is not set (show the field header and empty value or maybe something like NA as the value).
I'm not able to set a default value for the dynamic field from the dynamic field edit page.


Regards,
Tom.

[skullz]

to set default value,

Do check

- Ticket::EventModulePost###9600-TicketDynamicFieldDefault
- Ticket::TicketDynamicFieldDefault

or use Generic Agent instead (TicketCreate event)

good luck