Make dynamic field mandatory

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flippertom
Znuny advanced
Posts: 120
Joined: 16 Apr 2015, 08:42
Znuny Version: 3.2.16

Make dynamic field mandatory

Post by flippertom »

Hello,

We are using OTRS 5.

A customized functionality uses a dynamic field on a page.
How to make the dynamic field mandatory on that page.

Regards,
Tom.
Last edited by flippertom on 30 Jan 2019, 07:36, edited 1 time in total.
RStraub
Znuny guru
Posts: 2210
Joined: 13 Mar 2014, 09:16
Znuny Version: 6.0.14
Real Name: Rolf Straub

Re: Make dynamic field mandatory

Post by RStraub »

Depends on the page :)

For processes you do it in the process definition. For e.g. new Email / Phone tickets you do it in the sysconfig.
Currently using: OTRS 6.0.14 -- MariaDB -- Ubuntu 16 LTS
Flippo
Znuny newbie
Posts: 9
Joined: 29 Mar 2019, 12:33
Znuny Version: 6.0.17
Real Name: Philip G
Company: N&M

Re: Make dynamic field mandatory

Post by Flippo »

To elaborate: I did it for a new Ticket on the Sysconfig
Ticket::Frontend::AgentTicketPhone###DynamicField
Value 2 = activated and mandatory
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