Configuring Outbound mails

Moderator: crythias

Locked
satya
Znuny newbie
Posts: 2
Joined: 27 Mar 2019, 08:05
Znuny Version: otrs-6.0.17-01.noarc
Real Name: Satish Uduta
Company: Self

Configuring Outbound mails

Post by satya »

Hi All,

Need your help, while configuring outbound email server in OTRS GUI i am getting error,

"OTRS detected possible network issues. You could either try reloading this page manually or wait until your browser has re-established the connection on its own."

"The connection has been re-established after a temporary connection loss. Due to this, elements on this page could have stopped to work correctly. In order to be able to use all elements correctly again, it is strongly recommended to reload this page."
Top
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Configuring Outbound mails

Post by wurzel »

Hi,

lets see your configuration please

Florian
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
Top
satya
Znuny newbie
Posts: 2
Joined: 27 Mar 2019, 08:05
Znuny Version: otrs-6.0.17-01.noarc
Real Name: Satish Uduta
Company: Self

Re: Configuring Outbound mails

Post by satya »

hi Wuerzel,

Please find below configuration,

Code: Select all

Modified:
  AdminEmail:
    ChangeBy: 2
    ChangeTime: 2019-04-10 09:53:34
    CreateBy: 1
    CreateTime: 2019-03-29 13:22:33
    DefaultID: 13
    EffectiveValue: xyz@example.com
    IsDirty: 0
    IsValid: 1
    ModifiedID: 9
    Name: AdminEmail
    ResetToDefault: 0
    SettingUID: Modified920190410095334
    TargetUserID: ~
    UserModificationActive: 0
  CheckEmailInvalidAddress:
    ChangeBy: 2
    ChangeTime: 2019-04-02 06:24:43
    CreateBy: 2
    CreateTime: 2019-04-01 18:10:16
    DefaultID: 85
    EffectiveValue: '@(example)\.(..|...)$'
    IsDirty: 0
    IsValid: 1
    ModifiedID: 15
    Name: CheckEmailInvalidAddress
    ResetToDefault: 0
    SettingUID: Modified1520190402062443
    TargetUserID: ~
    UserModificationActive: 0
  CheckMXRecord:
    ChangeBy: 2
    ChangeTime: 2019-04-01 18:10:28
    CreateBy: 1
    CreateTime: 2019-03-29 13:27:16
    DefaultID: 87
    EffectiveValue: 0
    IsDirty: 0
    IsValid: 1
    ModifiedID: 10
    Name: CheckMXRecord
    ResetToDefault: 0
    SettingUID: Modified1020190401181028
    TargetUserID: ~
    UserModificationActive: 0
  CheckMXRecord::Nameserver:
    ChangeBy: 2
    ChangeTime: 2019-04-01 18:14:29
    CreateBy: 1
    CreateTime: 2019-03-29 13:20:41
    DefaultID: 88
    EffectiveValue: example.com
    IsDirty: 0
    IsValid: 0
    ModifiedID: 7
    Name: CheckMXRecord::Nameserver
    ResetToDefault: 0
    SettingUID: Modified720190401181429
    TargetUserID: ~
    UserModificationActive: 0
  NotificationSenderEmail:
    ChangeBy: 2
    ChangeTime: 2019-04-10 11:58:23
    CreateBy: 1
    CreateTime: 2019-03-29 13:17:26
    DefaultID: 935
    EffectiveValue: xyz@example.com
    IsDirty: 0
    IsValid: 1
    ModifiedID: 2
    Name: NotificationSenderEmail
    ResetToDefault: 0
    SettingUID: Modified220190410115823
    TargetUserID: ~
    UserModificationActive: 0
  NotificationSenderName:
    ChangeBy: 2
    ChangeTime: 2019-04-02 06:25:20
    CreateBy: 2
    CreateTime: 2019-04-02 06:25:20
    DefaultID: 936
    EffectiveValue: OTRS Notification Master
    IsDirty: 0
    IsValid: 1
    ModifiedID: 19
    Name: NotificationSenderName
    ResetToDefault: 0
    SettingUID: Modified1920190402062520
    TargetUserID: ~
    UserModificationActive: 0
  PostMaster::PreFilterModule::NewTicketReject::Sender:
    ChangeBy: 2
    ChangeTime: 2019-04-01 17:34:55
    CreateBy: 2
    CreateTime: 2019-04-01 17:34:35
    DefaultID: 1004
    EffectiveValue: noreply@example.com
    IsDirty: 0
    IsValid: 0
    ModifiedID: 11
    Name: PostMaster::PreFilterModule::NewTicketReject::Sender
    ResetToDefault: 0
    SettingUID: Modified1120190401173455
    TargetUserID: ~
    UserModificationActive: 0
  SecureMode:
    ChangeBy: 1
    ChangeTime: 2019-03-29 13:03:47
    CreateBy: 1
    CreateTime: 2019-03-29 13:03:47
    DefaultID: 1084
    EffectiveValue: 1
    IsDirty: 0
    IsValid: 1
    ModifiedID: 1
    Name: SecureMode
    ResetToDefault: 0
    SettingUID: Modified120190329130347
    TargetUserID: ~
    UserModificationActive: 0
  Sendmail::DefaultHeaders:
    ChangeBy: 2
    ChangeTime: 2019-04-01 17:44:20
    CreateBy: 2
    CreateTime: 2019-04-01 17:44:20
    DefaultID: 1086
    EffectiveValue:
      'Auto-Submitted:': auto-generated
      'Precedence:': bulk
    IsDirty: 0
    IsValid: 1
    ModifiedID: 12
    Name: Sendmail::DefaultHeaders
    ResetToDefault: 0
    SettingUID: Modified1220190401174420
    TargetUserID: ~
    UserModificationActive: 0
  SendmailEncodingForce:
    ChangeBy: 2
    ChangeTime: 2019-04-01 18:13:14
    CreateBy: 2
    CreateTime: 2019-04-01 17:44:35
    DefaultID: 1088
    EffectiveValue: base64
    IsDirty: 0
    IsValid: 0
    ModifiedID: 13
    Name: SendmailEncodingForce
    ResetToDefault: 0
    SettingUID: Modified1320190401181314
    TargetUserID: ~
    UserModificationActive: 0
  SendmailModule:
    ChangeBy: 2
    ChangeTime: 2019-04-10 11:58:42
    CreateBy: 2
    CreateTime: 2019-04-01 18:12:27
    DefaultID: 1090
    EffectiveValue: Kernel::System::Email::SMTPS
    IsDirty: 0
    IsValid: 1
    ModifiedID: 16
    Name: SendmailModule
    ResetToDefault: 0
    SettingUID: Modified1620190410115842
    TargetUserID: ~
    UserModificationActive: 0
  SendmailModule::AuthPassword:
    ChangeBy: 2
    ChangeTime: 2019-04-10 09:53:20
    CreateBy: 1
    CreateTime: 2019-03-29 13:20:13
    DefaultID: 1091
    EffectiveValue: xyz
    IsDirty: 0
    IsValid: 1
    ModifiedID: 6
    Name: SendmailModule::AuthPassword
    ResetToDefault: 0
    SettingUID: Modified620190410095320
    TargetUserID: ~
    UserModificationActive: 0
  SendmailModule::AuthUser:
    ChangeBy: 2
    ChangeTime: 2019-04-10 09:53:17
    CreateBy: 1
    CreateTime: 2019-03-29 13:19:34
    DefaultID: 1092
    EffectiveValue: xyz@example.com
    IsDirty: 0
    IsValid: 1
    ModifiedID: 5
    Name: SendmailModule::AuthUser
    ResetToDefault: 0
    SettingUID: Modified520190410095317
    TargetUserID: ~
    UserModificationActive: 0
  SendmailModule::Host:
    ChangeBy: 2
    ChangeTime: 2019-04-10 09:53:15
    CreateBy: 1
    CreateTime: 2019-03-29 13:19:19
    DefaultID: 1094
    EffectiveValue: example.com
    IsDirty: 0
    IsValid: 1
    ModifiedID: 4
    Name: SendmailModule::Host
    ResetToDefault: 0
    SettingUID: Modified420190410095315
    TargetUserID: ~
    UserModificationActive: 0
  SendmailModule::Port:
    ChangeBy: 2
    ChangeTime: 2019-04-10 11:58:54
    CreateBy: 1
    CreateTime: 2019-03-29 13:19:01
    DefaultID: 1095
    EffectiveValue: 465
    IsDirty: 0
    IsValid: 1
    ModifiedID: 3
    Name: SendmailModule::Port
    ResetToDefault: 0
    SettingUID: Modified320190410115854
    TargetUserID: ~
    UserModificationActive: 0
  SendmailNotificationEnvelopeFrom::FallbackToEmailFrom:
    ChangeBy: 2
    ChangeTime: 2019-04-01 18:12:55
    CreateBy: 2
    CreateTime: 2019-04-01 17:45:40
    DefaultID: 1097
    EffectiveValue: 0
    IsDirty: 0
    IsValid: 1
    ModifiedID: 14
    Name: SendmailNotificationEnvelopeFrom::FallbackToEmailFrom
    ResetToDefault: 0
    SettingUID: Modified1420190401181255
    TargetUserID: ~
    UserModificationActive: 0
  Ticket::Frontend::CustomerTicketMessage###QueueDefault:
    ChangeBy: 2
    ChangeTime: 2019-04-03 09:47:47
    CreateBy: 2
    CreateTime: 2019-04-02 05:59:37
    DefaultID: 1657
    EffectiveValue: Postmaster
    IsDirty: 0
    IsValid: 1
    ModifiedID: 17
    Name: Ticket::Frontend::CustomerTicketMessage###QueueDefault
    ResetToDefault: 0
    SettingUID: Modified1720190403094747
    TargetUserID: ~
    UserModificationActive: 0
  Ticket::Frontend::CustomerTicketMessage###TicketTypeDefault:
    ChangeBy: 2
    ChangeTime: 2019-04-02 16:06:31
    CreateBy: 2
    CreateTime: 2019-04-02 16:06:31
    DefaultID: 1665
    EffectiveValue: Unclassified
    IsDirty: 0
    IsValid: 1
    ModifiedID: 20
    Name: Ticket::Frontend::CustomerTicketMessage###TicketTypeDefault
    ResetToDefault: 0
    SettingUID: Modified2020190402160631
    TargetUserID: ~
    UserModificationActive: 0
  Ticket::Frontend::UserDefaultQueue:
    ChangeBy: 2
    ChangeTime: 2019-04-03 09:38:56
    CreateBy: 2
    CreateTime: 2019-04-02 05:59:43
    DefaultID: 1770
    EffectiveValue: Postmaster
    IsDirty: 0
    IsValid: 0
    ModifiedID: 18
    Name: Ticket::Frontend::UserDefaultQueue
    ResetToDefault: 0
    SettingUID: Modified1820190403093856
    TargetUserID: ~
    UserModificationActive: 1
Top
Locked

Return to “Help”