Hello
I have a problem with one The TicketGet method from web services.
In OTRS5 if I set parameter ArticleLimit e.g 6 for The TicketGet method then from web service get Ticeket with max 6 Articles, so it be 2 or 3 Article and on up to 6.
In OTRS6 If declared ArticleLimit parameter 6 alway return is 6 Article.
e.g
I have two Article to ticket.
The TicketGet method alway return 6 Article for this Ticket.
Two filled out, four empty
example:
<Article>
<ArticleID>77671</ArticleID>
<ArticleNumber>2</ArticleNumber>
<Bcc/>
et cetera...
</Article>
<Article>
<ArticleID>77666</ArticleID>
<ArticleNumber>1</ArticleNumber>
<Bcc/>
et cetera ...
</Article>
<Article>
<TimeUnit/>
</Article>
<Article>
<TimeUnit/>
</Article>
<Article>
<TimeUnit/>
</Article>
<Article>
<TimeUnit/>
</Article>
This can somehow be parameterized so that empty Object Articles in 'Ticket' can not be returned?
Now, I set ArticleLimit = 0, but I do not want get all articles in ticket,
Best Regard
OTRS 6 problem with method TicketGet->ArticleLimit
Moderator: crythias