Process Ticket - Owner set

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abelic
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Joined: 30 Jun 2017, 17:07
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Real Name: Aleksandar Belic
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Process Ticket - Owner set

Post by abelic »

Hi,

I would like to set logged agent as a ticket owner, using the Transition Action Module: TicketOwnerSet

If possible, can someone help me with the right value for this action?

Thanks in advance.

Sale
Znuny 6.4, CentOS7, MariaDB
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wurzel
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Re: Process Ticket - Owner set

Post by wurzel »

Hi,

AFAIK the Current User is not possible to be set.

Flo
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root
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Re: Process Ticket - Owner set

Post by root »

Hi,

I agree with Flo, you'll need a feature add-on which provides this functionality or custom development.

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abelic
Znuny newbie
Posts: 24
Joined: 30 Jun 2017, 17:07
Znuny Version: 6.4
Real Name: Aleksandar Belic
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Re: Process Ticket - Owner set

Post by abelic »

Hi,

OK.

Thanks for letting me know.

Sale
Znuny 6.4, CentOS7, MariaDB
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