Remove/hide ticket number from subject - Version 6.0.19

Moderator: crythias

Locked
nscblauensteiner
Znuny newbie
Posts: 28
Joined: 15 Apr 2019, 09:34
Znuny Version: 6.0.44
Real Name: Lukas B.

Remove/hide ticket number from subject - Version 6.0.19

Post by nscblauensteiner »

Hello everyone,

is it possible to remove or hide the ticket number from the subject?

Thanks in advance,
Lukas
Top
wurzel
Znuny guru
Posts: 3279
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Remove/hide ticket number from subject - Version 6.0.19

Post by wurzel »

Hi,

yes, system configuration "subject format" or similar. You can decide to have it left, right or none.

Florian
OTRS 2026 (Prod, Managed)
OTRS 2026 auf Debian 13 (Test)
Znuny 7.x latest version testing auf Debian 13

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
Top
Locked

Return to “General”