Error for add users in admin

[spinaldf]

Dears,
I have a strange problem with otrs.
When I try to add users in admin, I can select this options: "ro move_into create note owner priority rw "
I can select and "Save and finish".
When user connect on otrs, this work, but if user logout and logon again, this users doesn't have permissions of administrator:

ERROR on logs:

[Wed Nov 20 13:45:14 2019] -e: Use of uninitialized value $Param{"URL"} in concatenation (.) or string at /opt/otrs//Kernel/System/WebUserAgent.pm line 221.
ERROR: OTRS-CGI-56 Perl: 5.16.3 OS: linux Time: Wed Nov 20 16:45:14 2019

Message: Can't perform POST on : 400 URL missing

RemoteAddress: 10.251.14.134
RequestURI: /otrs/index.pl

Traceback (60385):
Module: Kernel::System::WebUserAgent::Request Line: 221
Module: Kernel::System::CloudService::Backend::Run::Request Line: 339
Module: Kernel::Output::HTML::Dashboard::ProductNotify::Run Line: 101
Module: Kernel::Modules::AgentDashboardCommon::_Element Line: 980
Module: Kernel::Modules::AgentDashboardCommon::Run Line: 610
Module: Kernel::System::Web::InterfaceAgent::Run Line: 1116
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 38
Module: (eval) (v1.99) Line: 207
Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
Module: ModPerl::Registry::handler (v1.99) Line: 32



Details:

cat /opt/otrs/RELEASE
PRODUCT = OTRS
VERSION = 6.0.24
BUILDDATE = Thu Oct 31 21:52:45 CET 2019
BUILDHOST = otrsbuild.otrs.com
COMMIT_ID = f9107e59c7b8f1d065c17e5e8bee6a298e6b225c

cat /etc/centos-release
CentOS Linux release 7.7.1908 (Core)

Any suggestion?

[root]

Hi,

Sound like you have the AuthSync module configured. Is your system connected to LDAP?

- Roy

[spinaldf]

Hi, How Can I verify this module "AuthSync"?

Well, yes, My system connect with LDAP.

[root]

Hi,

the string AuthSync may occur in your Config.pm

- Roy

[spinaldf]

Thanks work now, I needed to remove any options of ldap group configuration in Config.pm.

[root]

Thanks work now, I needed to remove any options of ldap group configuration in Config.pm.

Hi,

No worries, it also work with groups. Needs only proper configuration.

- Roy