Ticket create notification not send

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hgabo
Znuny newbie
Posts: 2
Joined: 24 Apr 2019, 12:37
Znuny Version: 6.0.17
Real Name: Gabor Horvath
Company: CNW Co.

Ticket create notification not send

Post by hgabo »

Hello,
OTRS not send "Ticket create notification" to one agent only. Not this event in "AgentTicketHistory", but all others agents ok (agents from LDAP).

Any suggestion?
Thanks for your help.
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