Updating to OTRS 7 (SO update required?)

[drodralv]

Hello,

we are about to upgrade to otrs 7 and we right now are using Centos 6.7

I know about some software requirements https://doc.otrs.com/doc/manual/install ... index.html# but im not sure about the SO. One OTRS tech guy said that Perfl 5.16 means Centos 7 or higher, what do you think about that?

I guess will be better to update our SO to the newest version but we have some corporative restrictions for that and our guys would like to skip updating the SO. Also, from our point of view would be better to make upgrade in the same machine and not prepare a centos 7 template to move all otrs files and guess if will be working properly

Any idea?

Thank you!

[wurzel]

Hi,

The software requirements you'll find here
https://doc.otrs.com/doc/manual/install ... quirements

Perl 5.16 minimum. If you get all the modules and requirements installed, you can use any linux based OS.
It also runs on FreeBSD for example

It is recommended that you use latest stable OS. Ask the vendor for help if needed. In any case you can not get OTRS 7 in a community edition right now. Vendor will help you migrate.

Flo

[root]

Hello,

we are about to upgrade to otrs 7 and we right now are using Centos 6.7

Hi, I recommend definitely to use a newer version of CentOS. Anyway, this forum does not cover OTRS 7 as long there is no Community Edition available. Check these topics with the vendor, you pay for it.

- Roy

[drodralv]

Thank you Roy! always helpful

[jvhowell]

I'm in the process of installing OTRS using V. 6.0.25-01. Is there a community version of 7?
If so where can I download it?

[wurzel]

Hi,

no, no community edition for otrs7 yet

Flo