Set default Subject and body in Article

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harrypet
Znuny newbie
Posts: 23
Joined: 02 Feb 2020, 16:11
Znuny Version: OTRS 6
Real Name: Fung Harry

Set default Subject and body in Article

Post by harrypet »

Hi all,

I am trying to set the default subject and body in the dynamic field article[the default one that provided by otrs]
Capture.JPG
Is there any possible way that I can set the default subject and body in specific process ticket?

Thanks for your attention. I’m looking forward to your reply.

Regards,
Harry
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