[Unsolved]Auto setting the customer ID by the current login user in Process ticket

harrypet · Post by **harrypet** » 09 Mar 2020, 10:25

Dear all,

I am trying to automatically set the customer ID by the current login user.For example,
Customer User:testuser123@gmail.com having Customer ID as FIN. The customerID automatically set as FIN after the process ticket is created.

Here's what I did in the transition action in process management.

Capture.JPG

The customerID that I get is 18 but not the department prefix.

Capture1.JPG

Could you guys give me some ideas?

Thank you very much.

Best regards,
Harry