Can't sort CIs by name in Customer Information Centre.

[daveybops]

I'm using OTRS for its ITSM component. When viewing a customer's assigned CIs in the Customer Information Center, I can sort and reverse sort by CONFIGITEM# but I cannot sort by NAME or LAST CHANGED date. When I click the column header, I get but it seems to be sorting by the date and time that the CI was created (and won't reverse the list).

Before I troubleshoot my own config, or restore from a recent backup, I'm asking if anyone else has noticed this, or knows where I should start looking to fix?
OTRS 6.0.27 Ubuntu 18.04 on standalone hardware.

[daveybops]

I can see that there have been 20 views of the question (not many were me) and I've not had any reply one way or the other.

Please, can a few people try to replicate my issue, and report back; does this affect a few, many, or only me.

Many thanks,

Dave