Enable warning popup before submitting form?

[crynof]

Hi!

Currently I have my customer form (customer.pl) working perfectly, but due to a new functionality that I implement I need to assign a validation when submitting the form.

My form has the option to choose the priority enabled. The problem is that users choose priority number 5 for any reason, that is why I need to show a popup when the form is sent warning that the user has chosen level 5 priority and if he is sure to continue.

How can I enable a confirmation popup?

Many thanks
Cheers

[zzz]

Hey,

You'll need to create a new JavaScript file for the customer interface and write a couple of lines.
Let me know if you need more help.

Best regards
Emin

[crynof]

Hey,

You'll need to create a new JavaScript file for the customer interface and write a couple of lines.
Let me know if you need more help.

Best regards
Emin

Many thanks zzz , yes i need some help because i never implemented javascript in OTRS, and for this reason i dont know how to integrate with functions as submit button.

I need create a js file and then include into CutomerTicketMessage.tt?

Where can i found examples?.

Cheers

[skullz]

not soo clean way..direct javascript on CustomerTicketMessage.tt

at submit button, enable onclick event.

Code: Select all

onclick="clicked(event)"

at end of file,

Code: Select all

<script>
function clicked(e)
{
    var priority = document.getElementById("PriorityID");
    var priority2 = priority.options[priority.selectedIndex].text; 
    if(!confirm('You are selecting priority '+priority2+'. Confirm Submit?'))e.preventDefault();
}
</script>

[crynof]

not soo clean way..direct javascript on CustomerTicketMessage.tt

at submit button, enable onclick event.

Code: Select all

onclick="clicked(event)"

at end of file,

Code: Select all

<script>
function clicked(e)
{
    var priority = document.getElementById("PriorityID");
    var priority2 = priority.options[priority.selectedIndex].text; 
    if(!confirm('You are selecting priority '+priority2+'. Confirm Submit?'))e.preventDefault();
}
</script>

Many thanks skullz, is exactly that i need, also i put this code on my CustomerTicketMessage.tt and works!.
It is true that it is not the cleanest way to implement this function, but the important thing is that it works perfectly. I tought that to implement a popup on .tt file was more complicated and not very similar with a normal HTML.


I am very grateful for the help.
Thanks skullz/zzz

Cheers

[wurzel]

Hi,

usually you can use SLA field for this and set a popup here.

Flo