Incident Status - CMDB

Moderator: crythias

Locked
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Incident Status - CMDB

Post by imes »

Hello everyone,

I have 2 questions that could not be resolved;
In CMDB.
Is it possible to change the states of: Incident status? Incident - Operational
Is it possible to disable this field or configure it so that it is not mandatory?

Thanks.
Top
wurzel
Znuny guru
Posts: 3273
Joined: 08 Jul 2010, 22:25
Znuny Version: x.x.x
Real Name: Florian

Re: Incident Status - CMDB

Post by wurzel »

Hi,
imes wrote: ↑21 May 2020, 08:33 I have 2 questions that could not be resolved;
In CMDB.
Is it possible to change the states of: Incident status? Incident - Operational
Yes, check General Catalogue.
imes wrote: ↑21 May 2020, 08:33 Is it possible to disable this field or configure it so that it is not mandatory?
I think this is not possible without development/coding.

Flo
OTRS 2025 SILVER (Prod)
OTRS 2025 auf Debian 12 (Test)
Znuny 7.x latest version testing auf Debian 12

-- Ich beantworte keine Forums-Fragen PN - No PN please

I won't answer to unfriendly users any more. A greeting and regards are just polite.
Top
imes
Znuny newbie
Posts: 39
Joined: 19 Sep 2019, 13:43
Znuny Version: 6.0.22
Real Name: Ismael

Re: Incident Status - CMDB

Post by imes »

Ook, thank you very much!
Top
Locked

Return to “General”