crontab -l -u otrs
# DO NOT EDIT THIS FILE - edit the master and reinstall.
# (/opt/otrs/var/tmp/cron installed on Wed Jan 27 19:11:24 2010)
# (Cron version V5.0 -- $Id: crontab.c,v 1.12 2004/01/23 18:56:42 vixie Exp $)
# --
# cron/aaa_base - base crontab package
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: aaa_base.dist,v 1.7 2009/02/16 20:35:25 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# Who gets the cron emails?
MAILTO="root@localhost"
# --
# cron/fetchmail - fetchmail cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: fetchmail.dist,v 1.10 2009/02/16 20:53:10 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# fetch every 5 minutes emails via fetchmail
#*/5 * * * * [ -x /usr/bin/fetchmail ] && /usr/bin/fetchmail -a >> /dev/null
#*/5 * * * * /usr/bin/fetchmail -a --ssl >> /dev/null
# --
# cron/generic_agent - GenericAgent.pl cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: generic_agent.dist,v 1.12 2009/02/16 20:53:10 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# start generic agent every 20 minutes
*/20 * * * * $HOME/bin/GenericAgent.pl >> /dev/null
# example to execute GenericAgent.pl on 23:00 with
# Kernel::Config::GenericAgentMove job file
#0 23 * * * $HOME/bin/GenericAgent.pl -c "Kernel::Config::GenericAgentMove" >> /dev/null
# --
# cron/generic_agent - GenericAgent.pl cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: generic_agent-database.dist,v 1.8 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# start generic agent every 10 minutes
*/10 * * * * $HOME/bin/GenericAgent.pl -c db >> /dev/null
# --
# cron/pending_jobs - pending_jobs cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: pending_jobs.dist,v 1.11 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# check every 120 min the pending jobs
45 */2 * * * $HOME/bin/PendingJobs.pl >> /dev/null
# --
# cron/postmaster - postmaster cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: postmaster.dist,v 1.9 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# check daily the spool directory of OTRS
#10 0 * * * * [ -e /etc/init.d/otrs ] && /etc/init.d/otrs cleanup >> /dev/null; [ -e /etc/rc.d/init.d/otrs ] && /etc/rc.d/init.d/otrs cleanup >> /dev/null
10 0 * * * $HOME/bin/otrs.cleanup >> /dev/null
# --
# cron/postmaster_mailbox - postmaster_mailbox cron of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: postmaster_mailbox.dist,v 1.2 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# fetch emails every 10 minutes
*/10 * * * * $HOME/bin/PostMasterMailbox.pl >> /dev/null
# --
# cron/rebuild_ticket_index - rebuild ticket index for OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: rebuild_ticket_index.dist,v 1.9 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# just every day
01 01 * * * $HOME/bin/RebuildTicketIndex.pl >> /dev/null
# --
# cron/session - delete old session ids of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: session.dist,v 1.11 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# delete every 120 minutes old/idle session ids
55 */2 * * * $HOME/bin/DeleteSessionIDs.pl --expired >> /dev/null
# --
# cron/unlock - unlock old locked ticket of the OTRS
# Copyright (C) 2001-2009 xxx,
http://otrs.org/
# --
# $Id: unlock.dist,v 1.10 2009/02/16 20:55:11 tr Exp $
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see
http://www.gnu.org/licenses/agpl.txt.
# --
# unlock every hour old locked tickets
35 * * * * $HOME/bin/UnlockTickets.pl --timeout >> /dev/null
ls -la /opt/otrs/var/cron
total 48
drwxrwxr-x 2 otrs nogroup 4096 2010-01-26 11:42 .
drwxrwxr-x 12 otrs nogroup 4096 2010-01-26 11:43 ..
-rw-rw-r-- 1 otrs nogroup 426 2010-01-11 21:09 aaa_base
-rw-rw-r-- 1 otrs nogroup 562 2010-01-11 21:09 fetchmail
-rw-rw-r-- 1 otrs nogroup 676 2010-01-11 21:09 generic_agent
-rw-rw-r-- 1 otrs nogroup 505 2010-01-11 21:09 generic_agent-database
-rw-rw-r-- 1 otrs nogroup 485 2010-01-11 21:09 pending_jobs
-rw-rw-r-- 1 otrs nogroup 630 2010-01-11 21:09 postmaster
-rw-rw-r-- 1 otrs nogroup 501 2010-01-11 21:09 postmaster_mailbox
-rw-rw-r-- 1 otrs nogroup 481 2010-01-11 21:09 rebuild_ticket_index
-rw-rw-r-- 1 otrs nogroup 504 2010-01-11 21:09 session
-rw-rw-r-- 1 otrs nogroup 488 2010-01-11 21:09 unlock
1001:65534:OTRS user:/opt/otrs/:/bin/bash