[SOLVED]PostMaster filter, match certain string from the body and populate Dynamic field entry

[alek12z]

Hi to All,

I have defined dynamic field, that contains Country names, dropdown list, labeled: "Country"(snip 001)


- When user send email, inside the body of the message certain country is included, with following string, as example: Country:Sweden

-You can see how filter is constructed(snip 002) ( matched value is looked up in the body of the message, and if there is match, it needs to populating dynamic field(X-OTRS-DynamicFieldCountry))

So far i was able to construct the Regex phrase, using https://regex101.com/ , tied several other options, they don't work. I know i'm close but still can't make it work

Any help or hint is highly appreciated.

Thank you.

Aleksandar

[zzz]

Hey Aleksandar,

Without checking your Regex: try to replace [*] with [***].

Best regards
Emin

[alek12z]

Hi Emin,

Thanks for reply,

It's even more close now , just Dynamic field get's the full generated string (from Microsoft power app) - see snip

I would need to have it fetched up to Country section.

Fell free to see the snip, it's more clear there.

Thanks.

[reneeb]

As your key in the Dynamic Field is Cxx and not the name of the country, the filter won't work. You either need a customized/programmed Postmaster filter or you need one postmaster filter per country or you use the country name as the key as well.

[skullz]

because you regex catching the whole phrase ?

try:
Only work if value didnt have a space..So United States wont work

Code: Select all

((?<=\bCountry:)(\w+))

Update:
this should do it.Also with with country name with space. e.g United States

Code: Select all

((?<=\bCountry:)(\w+[^|]+))

[alek12z]

Hi skullz,

Your proposal works very well!

Tested and validated, all fine.

Many many thanks!

KR,

Aleksandar