Error messages

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puree
Znuny newbie
Posts: 11
Joined: 15 Dec 2020, 23:24
Znuny Version: 6.0
Real Name: Mo Knk

Error messages

Post by puree »

Hello

I am getting 5 error messages every minute even though i am able to sent and receive emails. This is the only setting that I tried to get to work so far.
I am assuming it has something to do with the Daemon trying to make something work every minute.
Would love if someone could shed some light on why this happens as I'm not really experienced.

Thu Feb 25 12:47:15 2021 (Europe/Brussels) error OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 There was an error executing Execute() in Kernel::System::Console::Command::Maint::Email::MailQueue: ERROR: OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 Perl: 5.26.1 OS: linux Time: Thu Feb 25 11:47:14 2021

Thu Feb 25 12:47:15 2021 (Europe/Brussels) error OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 CommunicationLog(ID:616,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:1425)::Kernel::System::MailQueue => Permanent sending problem or we reached the sending attempt limit. Message will be removed

Thu Feb 25 12:47:15 2021 (Europe/Brussels) error OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 CommunicationLog(ID:616,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:1425)::Kernel::System::MailQueue => Message could not be sent! Error message: Envelope to 'root@localhost' not accepted by the server: 501, 5.1.4 Recipient address reserved by RFC 2606

Thu Feb 25 12:47:15 2021 (Europe/Brussels) error OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 CommunicationLog(ID:616,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:1425)::Kernel::System::Email => Error sending message using backend 'Kernel::System::Email::SMTPTLS'.

Thu Feb 25 12:47:14 2021 (Europe/Brussels) error OTRS-otrs.Console.pl-Maint::Email::MailQueue-42 CommunicationLog(ID:616,AccountType:-,AccountID:-,Direction:Outgoing,Transport:Email,ObjectLogType:Message,ObjectLogID:1425)::Kernel::System::Email::SMTP => Envelope to 'root@localhost' not accepted by the server: 501, 5.1.4 Recipient address reserved by RFC 2606

Kind regards
skullz
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Re: Error messages

Post by skullz »

check system configuration > Daemon::SchedulerTaskWorker::NotificationRecipientEmail
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puree
Znuny newbie
Posts: 11
Joined: 15 Dec 2020, 23:24
Znuny Version: 6.0
Real Name: Mo Knk

Re: Error messages

Post by puree »

Thank you!

This got rid of the messages. It seems I looked over that setting.

Kind regards
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