Hi,
I've recently upgraded from otrs 3 to latest otrs 6 and now upgraded to znuny 6.1. With latest otrs 6 or with znuny I have a problem. When I create a new ticket via web form and attach some file I can't see any attachments neither in customer panel nor admin one. When I receive email with attachment there is no such problem. How can I solve that problem? Thanks.
No attachments when create new ticket via customer portal
Moderator: crythias
-
root
- Administrator
- Posts: 4250
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: No attachments when create new ticket via customer portal
Hi,
Any interesting entries in the web server error log?
- Roy
Any interesting entries in the web server error log?
- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: No attachments when create new ticket via customer portal
It seems something wrong when using nginx->fcgiwrap. Switched to nginx->apache2 and ajax upload works.