I am trying to create a new ticket with the help of postman for version 5 and it gives me an error that parameters are missing or incorrect, but it does not say what they are:
https://ibb.co/9p8TWyn
Thanks in advance!
TicketCreate OTRS 5.0
Moderator: crythias
TicketCreate OTRS 5.0
Hello,
I am trying to create a new ticket with the help of postman for version 5 and it gives me an error that parameters are missing or incorrect, but it does not say what they are:
https://ibb.co/9p8TWyn
Thanks in advance!
I am trying to create a new ticket with the help of postman for version 5 and it gives me an error that parameters are missing or incorrect, but it does not say what they are:
https://ibb.co/9p8TWyn
Thanks in advance!
-
root
- Administrator
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- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
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Re: TicketCreate OTRS 5.0
Hi,
Without knowing how you've configured the web service this might be hard. One guess could be that the CustomerUser usually needs to exist.
have you checked the web service log for more details? The response is not always the best source for a cause.
- Roy
Without knowing how you've configured the web service this might be hard. One guess could be that the CustomerUser usually needs to exist.
have you checked the web service log for more details? The response is not always the best source for a cause.
- Roy
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Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
Re: TicketCreate OTRS 5.0
Show the web service configuration:
Re: TicketCreate OTRS 5.0
Solved, when using an https server to host, the call must be the same, not an http