Need help writing ACLs: categories and sub-categories

[Kuroimaken]

Morning everyone.

I've been designing this process for a client and they want a category/subcategory split. Now normally I'd do this through services, but they're adamant on an interface that offers options based on a previous selection of a given dynamic field, so... I gotta do it with ACLs.

Trouble is my knowledge of ACLs is middling at best. I've already put together an ACL that blocks all dynamic fields of a given type (the subcategories) within a given process. That was the easy part. But I can't for the life of me figure out how to do the opposite.

Thankfully, the fields in question are always single-selection, so that makes things a teensy bit easier.

Any help with this would be greatly appreciated.

[shawnbeasley]

Hi,

I think the option you are looking for is PossibleAdd. If you use Possible or PossibleNot and want to return the options at a later point, use PossibleAdd. It would be much easier in your case to use the ticket attribute relations in Znuny https://doc.znuny.org/manual/admin/tick ... index.html to upload your restrictions via csv.

HTH

Shawn