Hi
The Mentions panel in the dashboard is really useful, but would be more useful if once a ticket is closed that ticket is removed from the mentions list. 
I can't seem to find a way to filter out those closed tickets.
thought I'd ask here before adding as a feature request.
thanks
			
			
									
						
										
						Hiding mentions in dashboard for closed tickets
Moderator: crythias
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				root
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 - Real Name: Roy Kaldung
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Re: Hiding mentions in dashboard for closed tickets
Hi,
Try to use this value for the parameter Attribute of the widget's setting:
StateType=new,open,pending reminder,pending auto
- Roy
			
			
									
						
							Try to use this value for the parameter Attribute of the widget's setting:
StateType=new,open,pending reminder,pending auto
- Roy
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						Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?