Can't send mail [RESOLVED]

[rninov]

Hello all,

I have problem sending mail from znuny.
My version of znuny is 7.0.8-01, RH 9.1, x86_64
Have local mail server (postfix) which is tested and can send mails. Listen to all interfaces, port 25. In znuny is configured to localhost, port 25. Tested with nonlocal interface, hostnames, IPs.

I click on the icon Mail (from Actions) I get error:

Code: Select all

Impossible to send message to: <mail address>.

The error details are:

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Backend ERROR: Znuny-CGI-71 Perl: 5.32.1 OS: linux Time: Fri Nov 10 12:34:57 2023

 Message: Impossible to send message to: <mail address> .

 RemoteAddress: 10.0.45.9
 RequestURI: /znuny/index.pl

 Traceback (3518666): 
   Module: Kernel::System::Ticket::Article::Backend::Email::ArticleSend Line: 302
   Module: Kernel::Modules::AgentTicketEmail::Run Line: 1860
   Module: Kernel::System::Web::InterfaceAgent::Run Line: 1091
   Module: ModPerl::ROOT::ModPerl::Registry::opt_znuny_bin_cgi_2dbin_index_2epl::handler Line: 39
   Module: (eval) (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::run (v1.99) Line: 207
   Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173
   Module: ModPerl::Registry::handler (v1.99) Line: 32

If you need more information please ask for it.

[jojo]

did you check the mail log also?

[rninov]

did you check the mail log also?

If you mean logs of mail server - yes, and they are empty (no mails from znuny)
If you mean mail logs of znuny - I do not see znuny to create logs from mail. Can you please clarify?

[wurzel]

Hi,

it seems you are sending to no one

Message: Impossible to send message to: <mail address> .

so check Admin > communication log

Flo

[rninov]

Hi,

it seems you are sending to no one

Message: Impossible to send message to: <mail address> .

so check Admin > communication log

Flo

Flo, the mails are stripped for privacy. They are in form "name secondname"<email@address>

[rninov]

Hi,

it seems you are sending to no one

Message: Impossible to send message to: <mail address> .

so check Admin > communication log

Flo

Florian,

I see this in Communication log:

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3		Kernel::System::MailQueue	Invalid email address Sender - znuny@localhost: invalid znuny@localhost (Invalid syntax)!	

Where I can change the mail of sender?

[skullz]

Check System Configuration> NotificationSenderEmail

[rninov]

Check System Configuration> NotificationSenderEmail

I checked and this mail is set on different (well formatted) email address. Any other place I can search? Database, text config files?

[skullz]

Check
Admin > Email Addresses
Admin > Queues > <QUEUE_NAME> > System address
Admin > Auto responses

Admin > System Configuration > Daemon::SchedulerTaskWorker::NotificationRecipientEmail
Admin > System Configuration > Admin::Email

[rninov]

Check
Admin > Email Addresses
Admin > Queues > <QUEUE_NAME> > System address
Admin > Auto responses

Admin > System Configuration > Daemon::SchedulerTaskWorker::NotificationRecipientEmail
Admin > System Configuration > Admin::Email

Thank you, the first was the place I search for. And this resolve my problem.