Queues mit Eskalation finden

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hildeb
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Queues mit Eskalation finden

Post by hildeb »

Hi!

Gibt es eine einfache SQL-Abfrage, um alle Queues mit gesetzter Eskalation zu finden?
root
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Re: Queues mit Eskalation finden

Post by root »

Hi,

das sollte so passen:

SELECT id,name,first_response_time,update_time,solution_time FROM queue where (update_time<>0 or solution_time<>0 or first_response_time<>0) and valid_id=(select id from valid where name='valid')

- Roy
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hildeb
Znuny newbie
Posts: 51
Joined: 25 Jun 2019, 11:06
Znuny Version: 6.5.4
Real Name: Ralf Hildebrandt
Company: Charite
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Re: Queues mit Eskalation finden

Post by hildeb »

Danke, klappt 1A.
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