Make the Service field readonly in CustomerTicketMessage

[alipioluiz]

Hi!
I use a module called CustomerServiceCatalog where users select the service they want to open a ticket for. After selecting, the user is directed to the CustomerTicketMessage screen where they specify the details. On this screen, the Service field is already filled in. I would like this field to be readonly so that the user cannot change it.

How can this be done?

[skullz]

This will require a bit of development..
JS will be able to handle this