Time Incorrect

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drewdavis
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Joined: 09 Jul 2024, 09:46
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Time Incorrect

Post by drewdavis »

I have been working on getting OTRS working how i want it but can't seem to get the Time of created tickets and any updates to be correct. It just show an hour behind and shows UTC. I have changed it to Europe/London everywhere it shows TimeZone but it still shows the same. I have also tried +1 for BTS but no luck it nevert changes. Also have confirmed the System Time is correct.

Any Idea where this will be pulling that that TimeZone from so i can change it.
skullz
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Re: Time Incorrect

Post by skullz »

Code: Select all

System Configuration > OTRSTimeZone
Take note if a user has different timezone set to their account preferences, the time will display according to their timezone.
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root
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Re: Time Incorrect

Post by root »

Hi,

What are your Timezone settings?

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