Process Transitions with pending reminder

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ppreininger
Znuny newbie
Posts: 9
Joined: 20 Jun 2024, 10:21
Znuny Version: Znuny LTS
Real Name: Peter Preininger

Process Transitions with pending reminder

Post by ppreininger »

Hi,
I set a pending reminder when a transition to a special activity is fired. I now have a dialog that can change fields to leave this Activity but I also want to have a transition when the pending reminder (pending till) reaches 0 or gets negative.

What I want to do:

Activity 1 --> Activity 2: Some Transition, Transition Action: Set pending reminder
Activity 2 --> Activity 3: Transition when pending till <= 0 Action: Send E-Mail and set pending reminder again
Activity 3 --> Activity 4: Transiton when pending till <= 0, some Action

which seems to work sometimes - at least with delays. Is there a special job that evaluates the processes and transitions from time to time? How often is the jobe executed?

Thank you for helping
lis9
Znuny newbie
Posts: 56
Joined: 13 Apr 2017, 11:27
Znuny Version: 6.5.4
Real Name: Daniel
Company: Komputronik S.A.

Re: Process Transitions with pending reminder

Post by lis9 »

You can achieve this goal using Generic Agent, including change in process activity. Changing addtional dynamicField can trigger additional email reminder.
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