Hi all,
cuurently, I can make a link to a specific ticket knowing its id with https://URL/otrs/index.pl?Action=AgentT ... ketID=8527
I would like to create a link knowing only its number : e.g. Ticket#2022052585000039, like https://URL/otrs/index.pl?Action=AgentT ... 2585000039
Is there a way in znuny to do that?
Thank you for your help
Gérald
Create a direct link to a tocket using ticket code, not ticketId
Moderator: crythias
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- Znuny newbie
- Posts: 39
- Joined: 10 Mar 2023, 16:38
- Znuny Version: znuny 6.5.8
- Real Name: Gérald Salin
- Company: INRAE - GeT-PlaGe
Create a direct link to a tocket using ticket code, not ticketId
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znuny 6.5.8
postgresql
Rocky Linux
znuny 6.5.8
postgresql
Rocky Linux
-
- Znuny newbie
- Posts: 39
- Joined: 10 Mar 2023, 16:38
- Znuny Version: znuny 6.5.8
- Real Name: Gérald Salin
- Company: INRAE - GeT-PlaGe
Re: Create a direct link to a tocket using ticket code, not ticketId
oups, I just testd the example link I gave you and it's working!!!!
sorry...so resolved
sorry...so resolved
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znuny 6.5.8
postgresql
Rocky Linux
znuny 6.5.8
postgresql
Rocky Linux