Message SMTPTLS fehler

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rada87
Znuny newbie
Posts: 16
Joined: 24 Oct 2024, 16:42
Znuny Version: 7.1
Real Name: Ralf Liebezeit

Message SMTPTLS fehler

Post by rada87 »

Hallo,

ich bekomme beim erstellen von Tickets folgende Fehlermeldung.
In den Agent abe ich den root@localhost deaktiviert und ihm auch eine andere Mailadresse eingetragen.
Jetzt weiß ich nicht wo das noch herkommt.
Jemand eine Idee.

1 Kernel::System::Email Building message for delivery. 12.12.2024 17:06:17
2 Kernel::System::Email Queuing message for delivery. 12.12.2024 17:06:17
3 Kernel::System::MailQueue Serializing and saving message (ArticleID: , Sender: support@domäne.com, Recipient: root@localhost, MessageID: ) 12.12.2024 17:06:17
4 Kernel::System::MailQueue Successfully stored message for sending. 12.12.2024 17:06:17
5 Kernel::System::Email Successfully queued message for delivery (To: 'root@localhost', From: 'support@domäne.com', Subject: 'OTRS Scheduler Daemon Cron: MailQueueSend'). 12.12.2024 17:06:17
6 Kernel::System::MailQueue Sending queued message with id '89744'. 12.12.2024 17:07:17
7 Kernel::System::Email Trying to send the email using backend 'Kernel::System::Email::SMTPTLS'. 12.12.2024 17:07:17
8 Kernel::System::Email::SMTPTLS Received message for sending, validating message contents. 12.12.2024 17:07:17
9 Kernel::System::Email::SMTPTLS Sending envelope from (mail from: support@domäne.com) to server. 12.12.2024 17:07:18
10 Kernel::System::Email::SMTPTLS Sending envelope to (rcpt to: root@localhost) to server. 12.12.2024 17:07:18
11 Kernel::System::Email::SMTPTLS Envelope to 'root@localhost' not accepted by the server: 501, 5.1.4 Recipient address reserved by RFC 2606 ! 12.12.2024 17:07:18
12 Kernel::System::Email Error sending message using backend 'Kernel::System::Email::SMTPTLS'. 12.12.2024 17:07:18
13 Kernel::System::MailQueue Message could not be sent! Error message: Envelope to 'root@localhost' not accepted by the server: 501, 5.1.4 Recipient address reserved by RFC 2606 ! 12.12.2024 17:07:18
14 Kernel::System::MailQueue Permanent sending problem or we reached the sending attempt limit. Message will be removed

danke
VG
ralf
root
Administrator
Posts: 4249
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Message SMTPTLS fehler

Post by root »

Hi,

prüfe doch mal die Systemkonfiguration Daemon::SchedulerTaskWorker::NotificationRecipientEmail

- Roy
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rada87
Znuny newbie
Posts: 16
Joined: 24 Oct 2024, 16:42
Znuny Version: 7.1
Real Name: Ralf Liebezeit

Re: Message SMTPTLS fehler

Post by rada87 »

Hallo Roy,

Danke. hat funktioniert. das Muss ich übersehen haben.
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