Upgrade from OTRS CE 6.0.30 to the lastest Znuny version

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iclaude
Znuny advanced
Posts: 121
Joined: 31 Mar 2016, 10:30
Znuny Version: OTRS 6.0.30
Real Name: Claude Chelene

Upgrade from OTRS CE 6.0.30 to the lastest Znuny version

Post by iclaude »

Greetings,

I would like to know if it is possible to upgrade from OTRS CE 6.0.30 to the latest version of Znuny.
If yes, how to can I do it without losing data?

Best Regards
OTRS 6
root
Administrator
Posts: 4304
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
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Re: Upgrade from OTRS CE 6.0.30 to the lastest Znuny version

Post by root »

Hi,

Yes this is possible. Follow the step on the documentation (https://doc.znuny.org). Your need to upgrade all steps: 6.0 => 6.1 => 6.2 => 6.3 => 6.4 => 6.5 etc.

Most important: Test it first, do not start right away with your production!

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
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