Hello,
we are using znuny 7.3.2 and want to disable the search for some users.
Based on the informations we can use
- ACL
- systemconfig with a group.
Both methods are not working.
waht is the official way from znuny to allow only a few users to use the search function?
Best regards,
Alex
disable search for some users
Moderator: crythias
Re: disable search for some users
Hi,
remove ro access to the searchable queues.
But maybe you can restrict it in sysconfig. TicketSearch and Groups could be your search criterias. Never had done this
cheers
Flo
remove ro access to the searchable queues.
But maybe you can restrict it in sysconfig. TicketSearch and Groups could be your search criterias. Never had done this
cheers
Flo
OTRS 2026 (Prod, Managed)
OTRS 2026 auf Debian 13 (Test)
Znuny 7.x latest version testing auf Debian 13
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.
OTRS 2026 auf Debian 13 (Test)
Znuny 7.x latest version testing auf Debian 13
-- Ich beantworte keine Forums-Fragen PN - No PN please
I won't answer to unfriendly users any more. A greeting and regards are just polite.