OTRS - Gateway timout while opening notifications

Moderator: crythias

Post Reply
iclaude
Znuny advanced
Posts: 122
Joined: 31 Mar 2016, 10:30
Znuny Version: OTRS 6.0.30
Real Name: Claude Chelene

OTRS - Gateway timout while opening notifications

Post by iclaude »

Greetings,

I am trying to open notifications to edit on Admin > AdminNotificationEvent and I am getting this error:

Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.


On the System Logs I am not getting much information besides the error: Need OrigHeader!

Does anyone know how to solve this?

Best Regards
OTRS 6
root
Administrator
Posts: 4322
Joined: 18 Dec 2007, 12:23
Znuny Version: Znuny and Znuny LTS
Real Name: Roy Kaldung
Company: Znuny
Contact:

Re: OTRS - Gateway timout while opening notifications

Post by root »

Hi,

That message comes from the web server. But it should not time out for this module. What's the operating system? And really a 6.0.30?

- Roy
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Use a test system - always.

Do you need professional services? Check out https://www.znuny.com/

Do you want to contribute or want to know where it goes ?
Post Reply