Greetings,
After migrating from OTRS 6.0.30 to Znuny 6.1.2, we are getting this message:
You have 1 invalid setting(s) deployed. Click here to show invalid settings as you can see in the image below:
Error Message: * Value is not correct! Please, consider updating this field.
When we try to update or change this setting, it is not possible as it is shown below:
Is there any solution for this?
Best Regards
Invalid Setting After migrating from OTRS 6.0.30 to Znuny 6.1.2
Moderator: crythias
-
iclaude
- Znuny advanced
- Posts: 124
- Joined: 31 Mar 2016, 10:30
- Znuny Version: OTRS 6.0.30
- Real Name: Claude Chelene
Invalid Setting After migrating from OTRS 6.0.30 to Znuny 6.1.2
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OTRS 6
-
root
- Administrator
- Posts: 4338
- Joined: 18 Dec 2007, 12:23
- Znuny Version: Znuny and Znuny LTS
- Real Name: Roy Kaldung
- Company: Znuny
- Contact:
Re: Invalid Setting After migrating from OTRS 6.0.30 to Znuny 6.1.2
Hi,
Do you have ITSMConfigurationManagement upgraded?
- root
Do you have ITSMConfigurationManagement upgraded?
- root
Znuny and Znuny LTS running on CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO
Use a test system - always.
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Do you want to contribute or want to know where it goes ?
Use a test system - always.
Do you need professional services? Check out https://www.znuny.com/
Do you want to contribute or want to know where it goes ?
-
iclaude
- Znuny advanced
- Posts: 124
- Joined: 31 Mar 2016, 10:30
- Znuny Version: OTRS 6.0.30
- Real Name: Claude Chelene
Re: Invalid Setting After migrating from OTRS 6.0.30 to Znuny 6.1.2
Hi root,
Thank you for your reply.
We ran the following migration script:
scripts/MigrateToZnuny6_1.pl
And we copied these files:
cp /opt/otrs-6.0.30/Kernel/System/DynamicField/ObjectType/FAQ.pm /opt/otrs/Kernel/System/DynamicField/ObjectType/
cp /opt/otrs-6.0.30/Kernel/System/DynamicField/Driver/MasterSlave.pm /opt/otrs/Kernel/System/DynamicField/Driver
cp /opt/otrs-6.0.30/Kernel/System/Ticket/TicketExtensionsStopEscalation.pm /opt/otrs/Kernel/System/Ticket
cp /opt/otrs-6.0.30/Kernel/System/ITSMConfigItem /opt/otrs/Kernel/System
cp -R /opt/otrs-6.0.30/Kernel/System/Stats/Static/* /opt/otrs/Kernel/System/Stats/Static
cp -R /opt/otrs-6.0.30/Kernel/System/Stats/Dynamic/* /opt/otrs/Kernel/System/Stats/Dynamic
cp -R /opt/otrs-6.0.30/Kernel/Output/HTML/ /opt/otrs/Kernel/Output/HTML
Is there anything that we possibly missed?
Best Regards
OTRS 6