CustomerID für User aus LDAP festlegen

[gloop]

Hallo mal wieder,

ich versuche gerade die Customer user, die ich aus dem LDAP lese eine gemeinsame CustomerID zu vergeben. Derzeit wird immer nur die mail addresse genommen.

Derzeit schaut der Teil der Config.pm so aus:

Code: Select all

    # ---------------------------------------------------- #
    # LDAP Auth for the Customers                          #
    # config                                               #
    # ---------------------------------------------------- #
    $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
    $Self->{'Customer::AuthModule::LDAP::Host'} = 'xxxxx.local';
    $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'xxx';
    $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
    $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'otrs@mannheim-germany.europe.ams.local';
    $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'xx;
    $Self->{'Customer::AuthModule::LDAP::AlwaysFilter'} = '(&(objectclass=person)(!(objectclass=computer)))';

    # Drill down to some groups
    # $Self->{'Customer::AuthModule::LDAP::GroupDN'} = 'dc=europe,dc=ams,dc=local';
    # $Self->{'Customer::AuthModule::LDAP::AccessAttr'} = 'member';
    ### #$Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'UID';
    # $Self->{'Customer::AuthModule::LDAP::UserAttr'} = 'DN';

    $Self->{CustomerUser} = {
    Name => 'LDAP User',
    Module => 'Kernel::System::CustomerUser::LDAP',
    Params => {
      Host => 'xxx.xxx.xxx.xxx.local',
      BaseDN => 'xxxx',
      SSCOPE => 'sub',
      UserDN => 'otrs@mannheim-germany.europe.ams.local',
      UserPw => 'xxx,
      AlwaysFilter => '(&(objectclass=user)(!(objectclass=computer)))',
      SourceCharset => 'utf-8',
      DestCharset => 'utf-8',
      #DestCharset => 'iso-8859-15',
    },
    CustomerKey => 'sAMAccountName',
    CustomerID => 'mail',
    CustomerValid => 'customer_id',
    CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
    CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
    CustomerUserPostMasterSearchFields => ['mail'],
    CustomerUserNameFields => ['givenname', 'sn'],
    CustomerUserSearchSuffix => '*',
    CustomerUserSearchListLimit => '500',
    ReadOnly => 1,
    Map => [
#      # note: Login, Email and CustomerID needed!
#      # var, frontend, storage, shown, required, storage-type
#       [ 'UserSalutation', 'Title', 'title', 1, 0, 'var' ],
      [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
      [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
      [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
      [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
      [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
#      [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
      [ 'UserPhone', 'Phone', 'telephoneNumber', 1, 0, 'var' ],
      [ 'UserAddress', 'Address', 'streetAddress', 1, 0, 'var' ],
#       [ 'UserAddress', 'Address', 'streetAddress', 1, 0, 'var' ],
#      [ 'UserComment', 'Comment', 'description', 1, 0, 'var' ],
    ],
  };

In der Manual steht:

CustomerID => '[customer_id]',
Replace [customer_id] with the id you want to show your users as: A usual selection here is 'mail' or 'o'.

Im Endeffekt kann ich dort reinschreiben was ich will, es ändert sich leider nichts...

Der Bereich Map verstehe ich leider auch nicht, was das bedeuten soll.

Wäre toll wenn ihr mir auf die Sprünge helfen könnt.

mfg gloop

[ddDagobert]

Der Bereich Map ist genau den, den du benötigst.
Du hast:

Code: Select all

[ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],

-> Das Bedeutet, dass die CustomerID den Wert mail aus dem LDAP erhält. Hier kannst du ein anderes Feld aus dem LDAP übernehmen.