modify a text in ticket
Moderator: crythias
modify a text in ticket
How to modify a text in ticket ?
			
			
													
					Last edited by andry79 on 22 Apr 2010, 09:45, edited 1 time in total.
									
			
						
										
						How to 2
You can't modify texts in an article of a ticket. Just add new articles like notes, emails to the ticket.
			
			
									
						
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						"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com