scheduled/automated stats report generation

[mcqueen]

Hi,

Is there a way to generate statistics/report at the backend? I have been receiving requests from agents to have an automated statistics generation. for example, generate a list of tickets that were left open at the end of each day.

Thanks in advance

[Mike_B]

Hi,

You can create stats from the command line, and then automatically send them to an email address. If you'd do this from Cron, you'd be good...

http://doc.otrs.org/2.4/en/html/x2606.h ... ts-mkstats

--
Mike

[mcqueen]

Thanks Mike,

This is what I'm looking for.