queueview : only unlock ?

zigzagbe · Post by **zigzagbe** » 24 Apr 2010, 15:48

Hello,

It seems that my queueview shows only UNLOCK tickets.

Is there a way to displau all tickets in authorized queue(s), including locked tickets ?

Thanks,
Vince

Post by **Mike_B** » 25 Apr 2010, 20:34

You would usually use the Status View for this instead. Activate it via the SysConfig.
--
Mike.

Post by **Daniel Obee** » 26 Apr 2010, 08:34

For the statusview doesn't cover the whole topic I filed a bug report a while ago. Maybe if more people are interested, we can get back the original (2.3.x) "All" button - or better of another one which only shows the locked.

Greets
Daniel

Duncan · Post by **Duncan** » 29 Jun 2010, 17:35

Maybe someone has an answer?

I have the same request. Is it possible to keep the status to unlock even if ticket has been replied?

Thanks!

Post by **Daniel Obee** » 29 Jun 2010, 21:40

There's an option to show locked tickets in the SysConfig.

Greets
Dan

Duncan · Post by **Duncan** » 30 Jun 2010, 11:07

Maybe could you describe where to modify this please?

Thanks !

Post by **crythias** » 30 Jun 2010, 13:00

wait a second ... dashboard My Queues does this already, right? I didn't think it showed unlocked only... but there is a locked menu choice as well.

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queueview : only unlock ?

queueview : only unlock ?

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