Ticket number format

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mduncan
Znuny newbie
Posts: 2
Joined: 06 Jul 2010, 19:03
Znuny Version: 2.4.7

Ticket number format

Post by mduncan »

Installed OTRS 2.4.7 win installer. I want the ticket numbers to be autoimcrement how ever is set to datechecksum and I can not find where its being set to use that module.
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jojo
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Znuny Version: Git Master
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Re: Ticket number format

Post by jojo »

Have a look in the SysConfig (Core::Ticket)
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mduncan
Znuny newbie
Posts: 2
Joined: 06 Jul 2010, 19:03
Znuny Version: 2.4.7

Re: Ticket number format

Post by mduncan »

jojo wrote:Have a look in the SysConfig (Core::Ticket)
Think I got it, changed form datechecksum to autoincement in the zzzauto.pm and the ticket.xml
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